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©2019 by Ashlan & Akard

FAQ's

 

What if I order the wrong size?

Great news! We have an exchange process that can help you with that. Checkout our Return Policy for further information.

When will I receive my order? Can I track my order?

 

Absolutely! We offer shipping information including the carrier and tracking number the day after your order ships. Checkout our Shipping Policy for more information.

 

 

Do you offer expedited shipping?

We sure do, and you can find out more information in our Shipping Policy.

Who do I contact if I have questions about my order or I have not received it yet?

Let's get it figured out! Contact Customer Service for assistance with any of your order questions. You can also visit our Shipping Policy for more information on shipping process.

 

Can I cancel my order?

Once orders have been processed they cannot be canceled. Please contact Customer Service for assistance if you have further questions.

When are "Sold Out" items restocked?

There are 3 things you can do to be notified when an item is restocked:

1.) If the item is still online, go the product and enter your email to be

     notified when an item is restocked.

2.) Subscribe to the company email newsletter. Some of our newsletters share items that have been

     restocked.

3.) Follow us on Social Media: 

      This is where we post new releases, have premiers, sneak peak previews, and announce restocked items.